Store Policy

Shipping Policy

• Processing Time:
  All orders will be processed within 2-5 business days. During peak seasons or promotional periods, processing times may vary slightly.
• Shipping Time Frame:
  The estimated shipping time is 7-10 business days from the date your order is shipped. Please note that this timeframe may vary based on your location and the shipping carrier.
• Confirmation Email:
  Once your order has been processed and shipped, you will receive a confirmation email with tracking information.

Lost Items

• The store is not responsible for lost items once they are in the possession of the shipping carrier.
• If your package is marked as delivered, it is advised to:
  • Reach out to your mailing service.
  • Check with neighbors for potential delivery errors.

Returns

• Eligibility:
  Returns are accepted for wrong orders or damaged items only.
• Notification Period:
  Customers must notify the store within 24 hours of receiving the package to initiate a return.
• Limitations:
  Returns requested beyond the 24-hour window may not be accommodated.